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FAQs / Knowledge Base
Frequently Asked Questions
Allows you to have a knowledge base of Questions and answers, fully searchable and categorizable. Questions can be added to a specific group... Questions and answers can be private or public for example they could be targeted to a specific group of customers. Groups also can be private or public. The FAQ and Tickets feature allows you to have almost fully automated online support system and saving you lot of man power in your company and automating, documenting and stream lining your complete process. Not only productivity is improved but also you can document and have a process in your business help you be more efficient and have accountability for your employees. FAQs can also have html and videos, thus allowing you to create full online help and documentation and support.
This module comes at no charge with the WebJaguar Pro Edition with no setup fee.